2009 Case Study - Migration



A long-time GraceBlood client, a leading distributor to the specialty market retailer and theater/entertainment industry, had been serving almost 20,000 retail/theater locations from twelve distribution centers.  In the prior ten years they had emphasized technology and traded efficiently via EDI with over 130 trading partners – mostly customers but some suppliers.  

This client was acquired by one of America's leading foodservice distributors to the vending-related and independent restaurant market segments, with national presence utilizing forty distribution centers and numerous cash and carry locations around the country.   The new owner also used EDI to trade electronically with many customers and suppliers.

The challenge for GraceBlood was to merge these two companies' business to business systems on a new internal server platform along with interfacing with a different ERP on the back end while keeping production uninterrupted. The platform change also meant direct (FTP & AS2) trading partners would need to be involved. The new ERP meant new integration maps to implement & test. Then there was all the usual work associated with Business process changes, item & trading partner identifiers, etc. 

GraceBlood prepared and implemented the migration plan, working closely with the client's team throughout, contacting the trading partners on the client's behalf, and shepherding end to end testing. The result was minimal or no visibility to the trading partners so that ordering, shipping, receiving and payment processes flowed as usual. 




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